Compare Ecomdash Review to Omni Channel

There are many ways to cut the cake of multi-channel selling, and Ecomdash is one of them. Describing itself inventory management software, this software suggests that a vendors problems will end with their ecomdash login. Mind you, every software as a service provider claims that! So how well do ecomdash reviews shape up to these claims? http://www.ecomdash.com claims it has unparalleled offerings. For example ecomdash features include near real time auto-sync, although, despite this claim, at least one user details substantial deletion problems; claiming that before you can delete an item it has to be manually deleted from every marketplace before its deleted from ecomdashs inventory system.

Omni Channel Retailing - the need for fulfilment integration

The average ecomdash review offers mixed responses to the demands made by multi-channel retailing. Some users find the system meets all their needs, while others point to difficulties in a couple of areas. Multi channel selling software has to work with a range of carriers and fulfilment systems and a couple of reviewers comment on difficulties with Fulfilment by Amazon (FBA) which, for most retailers, has to be a major consideration - Amazon is not just another multichannel its one of the pre-eminent channels, especially for small vendors or those who dont want to have a dedicated e-commerce site. If youre a retailer looking for effective marketplace management software without building a site, its worth knowing that one of the most developed ecomdash competitors, Omni Channel Hub, offers a complete system with, or without, an ecommerce website of your own.

Ecomdash support v Omni Channel Hub Experts as a Service

The extent to which such software systems actually operate effectively may often depend on the degree to which the platform up-skills and supports new customers. While ecomdash careers inside the organisation may be fast-tracked, theres a clear line of commentary that says peak time customer facing responses may be slow and that the system itself, as well as the customer support system underpinning it, becomes sluggish during the busiest hours.

An alternative approach is the one taken by Omni Channel Hub which offers Experts as a Service to ensure that new clients are brought fully up to speed and able to effectively utilise ever aspect of their platform from the very beginning. This removes the risk of discovering buggy links or failures of API several weeks, or eve months, down the line.

Multi-channel retailing - costs, compatibility and clarity

ecomdash pricing is done on a Sales Orders basis. A client with less than 100 Sales Orders will pay $50 a month while at the other end of the scale, one with 6001-10,000 Sales Orders will pay $350 a month and above 10,000 there is a tailored enterprise package. Omni Channel Hub, like ecomdash offers a two week free trial to explore if the software will work for you.

When considering ecomdash vs sellbrite, perhaps one of the major weaknesses of the ecomdash system is its web-based platform which may lack the full range of mobile functionality that on the move sellers require. That said, Ecomdash shipstation and ecomdash quickbooks both appear to have good integration. In addition the ecomdash api (to cut through the jargon, APIs are sets of requirements that govern how one application can talk to another) is available to registered customers and should allow applications to communicate across ecomdash. Should - of course - is not a guarantee and this points back to the Experts as a Service function which delivers the skills base to clients of Omni Channel Hub rather than keeping those skills inside the parent organisation.

Overall then, ecomdash has its proponents although it does seem to lag behind other systems in certain aspects. More recently developed solutions, like Omni Channel Hub, appear to have bypassed some of the growing pains experienced by previous generation inventory management systems, thus leapfrogging their learning to work more effectively with the new generation of multi channel, multi platform retailers.

http://www.softwareadvice.com/uk/inventory-management/ecomdash-profile/
Found on: http://www.webretailer.com/forum/7149-nice-but-far-from-perfect.asp